Frequently Asked Questions
Everything you need to know about ZEUZ® Functional Fitness Equipment and your order.
What makes ZEUZ® equipment suitable for professional functional fitness?
All ZEUZ® products are engineered with high-grade materials like reinforced steel and high-density rubber to withstand high-intensity interval training (HIIT), cross-training, and heavy powerlifting. We test our gear in professional gym environments to ensure durability and safety.
How long does shipping take and can I track my order?
Orders are typically processed within 24 hours. Standard shipping takes 2-5 business days depending on your location. Once your order is dispatched, you will receive a tracking link via email to monitor your delivery in real-time.
Do you offer a warranty on heavy equipment like racks and barbells?
Yes, we stand by our quality. We offer a standard 2-year warranty on all structural components of our heavy equipment, covering manufacturing defects. Smaller accessories typically carry a 6-month to 1-year warranty.
What is your return policy if I am not satisfied with my purchase?
We offer a 30-day return policy. If you are not satisfied with your ZEUZ® gear, you can return it in its original packaging and unused condition for a full refund. Please note that the customer is responsible for return shipping costs for non-defective items.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and localized financing options like Klarna to help you build your home gym now and pay later.
How should I maintain my ZEUZ® barbells and plates?
To prevent oxidation and maintain grip, we recommend wiping down barbells with a dry cloth after use and applying a light coat of 3-in-1 oil or WD-40 Specialist Corrosion Inhibitor once a month. Keep rubber plates out of direct sunlight to prevent cracking.